This accessibility statement applies to the website TWBCClimateAction.co.uk

This website is run by Tunbridge Wells Borough Council and we want as many people as possible to be able to use it. For example, that means you should be able to:

  • customise the presentation to suit your preferences as this site uses Cascading Style Sheets (CSS)
  • view all the information without styles
  • navigate most of the website with the keyboard
  • zoom in up to 300% without the text spilling off the screen
  • Navigation Aids: all pages contain a sitemap

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • please be aware that some links may open in a new window

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please email us at sustainability@tunbridgewells.gov.uk.

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email sustainability@tunbridgewells.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your request, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Tunbridge Wells Borough Council is committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

Compliance status

  • non-compliances – this means the content in question is in scope of the regulations, but there’s an accessibility problem with it
  • an exemption – this means the inaccessible content is out of scope of the regulations, or it’d be a disproportionate burden for you to make it accessible

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

You can not access the elements of the animated banner in the homepage using the TAB key.

What we’re doing to improve accessibility

We provide training to all content authors to ensure new content is accessible. We monitor this website weekly and we aim to address any issues promptly. We will be reviewing this site regularly and updating this statement accordingly.

Preparation of this accessibility statement

This statement was prepared on 15 February 2022. It was last reviewed on 15 February 2022.